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How to Make the Most of Employee Engagement Surveys in Construction


Employee engagement surveys are a crucial tool for any business. They help to measure and identify areas of improvement, build trust with employees, and ensure that workers feel appreciated and valued. By taking action on the results of employee engagement surveys, construction businesses can make sure they are staying on track with their goals and creating an environment where workers can thrive. In this post, we'll discuss how to make the most of employee engagement surveys in and the importance of following up and taking action on the survey results, plus there are tips on how to increase participation (even for your craft).


Why follow up on employee engagement surveys?

As you have heard me say before, employee engagement surveys are an important tool for understanding the satisfaction and happiness of your workforce (and a key component of the employee experience). They can help you identify potential areas of improvement, build morale, and improve overall job performance. But in order for them to be truly effective, it is essential to follow up on the results of these surveys and take action to address any issues that may arise.

The worst thing you can do is nothing.

Following up on employee engagement surveys helps ensure that any feedback or concerns provided by employees are taken seriously and addressed. This not only shows employees that their voices are heard and valued, but also demonstrates a commitment to improving the employee experience.


By following up on employee engagement surveys and taking action on the results, you can foster an environment of mutual respect, trust, and collaboration among employees - all of which can lead to increased productivity and job satisfaction.


What kind of action should you take?

The kind of action you should take will depend on the results of your survey. If employees report that they don’t feel appreciated or heard, then it’s important to create an environment that makes employees feel valued and listened to. This could include increasing communication between management and employees, introducing incentives for outstanding performance, or providing clear pathways for career development.


Other issues that may arise from the survey include low morale due to a lack of training or job security. In these cases, look for ways to increase job satisfaction by offering additional training opportunities or alleviating concerns about the future of the employees' roles.


It is also important to be aware of any demographic differences that may have surfaced from the survey. If certain groups of people are having significantly different experiences, then it is important to address this directly by understanding the reason behind the differences, evaluating your diversity & inclusion programs or training your managers in inclusive leadership.


By taking the time to analyze the survey results and respond with appropriate action, you can demonstrate a commitment to creating a workplace culture where employees feel respected, heard, and valued.


When should you take action?

There is no time like the present - it is important to take action as soon as possible when it comes to employee engagement surveys. Waiting to act on your results can make employees feel their opinions don’t matter or have no bearing on the outcome. You should review survey responses, identify any areas of concern, and then create a plan of action to address these issues. No matter what the course of action is, it is important that you communicate this to all employees and show them that you are actively taking steps to increase employee engagement.


Tips for increasing survey responses

The success of employee engagement surveys in construction is largely dependent on the number of responses - this way you can be confident in the feedback you are receiving. It is important to encourage your employees to participate in order to get the most out of your survey and make sure that their opinions are heard.


Here are some tips for increasing survey response rates:

  • Make sure that employees understand why the survey is important and how it will improve their work environment. Emphasize that their input is valuable and that you want to hear their opinion.

  • Use a variety of communication methods to reach employees, such as email, intranet posts (great for your non craft population), text messages (great for your craft population), or regular meetings.

  • For your craft, set up kiosks and allow them the time away from the work to complete their survey.

  • Provide incentives for completing the survey, such as gift cards or prizes.

  • Utilize QR codes (by putting them on posters) on jobsites.

  • Make it easy to fill out the survey by providing clear instructions and a simple design.

  • Follow up with reminders and thank-yous after the survey has been completed.


By taking these steps, you can ensure that your employee engagement surveys will be successful and that you will receive high-quality feedback from your workforce.



Not quite sure where to start? No problem! We have helped large and small organizations set up their first employee survey, improve what they have done in the past, and determine the best actions to take. Click here and let's talk through what will work for your organization.

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